Boo Casino Online FAQ

This casino is an online gaming platform available to players in New Zealand. This FAQ answers common questions that new and existing players might have about using Boo. The information provided here is intended to give clear and concise answers, helping users understand the platform’s operations, policies, and available features. The questions cover topics such as account registration, game availability, payments, and security. Please read through these FAQs to find the information you need before contacting customer support.

Frequently Asked Questions

How do I create an account at Boo Casino?

To create an account, visit our website, click on the “Register” button, and fill out the registration form with your personal details. Follow the on-screen instructions to complete the process.

What games are available?

We offer a variety of games, including slots, table games, and live casino games. The selection includes popular titles from well-known software providers.

Is BooCasino licensed to operate in New Zealand?

Yes, we operate under a valid gaming license. The platform adheres to the regulations required to offer online gaming services in New Zealand.

How do I make a deposit?

To make a deposit, log in to your Boo Casino NZ account, go to the “Banking” section, and select “Deposit.” Choose your preferred payment method and follow the instructions to complete the transaction.

What payment methods are accepted?

We accept various payment methods, including credit/debit cards, e-wallets, and bank transfers. Specific options vary, so check the “Banking” section for available methods.

Are there any fees for deposits or withdrawals at Boo?

We do not charge fees for deposits. However, some payment providers may charge it. Withdrawal fees may apply depending on the method chosen. Check the “Banking” section for details.

How long do withdrawals take to process?

Withdrawal times vary depending on the payment method. E-wallet withdrawals are processed within 24 hours, while bank transfers and credit/debit card withdrawals take 3-5 business days.

Can I play Boo Casino Online games on my mobile device?

Yes, our casino is fully optimized for mobile play. You can access the platform through your mobile browser without needing to download any apps.

What should I do if I forget my password?

If you forget your password from Boo Casino New Zealand, click on the “Forgot Password” link on the login page. Follow the instructions to reset your password via email.

Is customer support available?

Yes, customer support is available 24/7 via live chat, phone, feedback form and email. You can contact support for assistance with any issues or questions.

Are my personal and financial details safe?

We use advanced encryption technology to protect your personal and financial information. The platform follows strict security protocols to ensure data safety.

Does Casino Boo offer any bonuses or promotions?

Yes, we provide various bonuses and promotions for new and existing players. Details of current offers can be found in the “Promotions” section of the website.

How can I set limits on my gambling activity?

You can set deposit limits, wagering limits, and session time limits through the responsible gaming tools available in your Boo Casino NZ account settings. These tools help you manage your gaming activity.

Can I close my account?

Yes, you can close your account at any time. Contact customer support to request account closure, and they will guide you through the process.